Public Hours

  • Open to the public Tuesday ~ Friday 9:00 ~ 5:00 .
  • Closed on 4th of July, Rosh Hashanah, Yom Kippur, Thanksgiving Day, Christmas   Day, New Years Day and the first 4 weeks of August.
  • Vacation times to be announced but generally in the Spring.
  • During inclement weather I am closed when Alexandria City Schools are closed.

 

Sales Tax

  • A 6 % sales tax will be added to bows purchased in or shipped to any Virginia address. Purchasers entitled to sales tax exemptions must file applicable forms with my business prior to sale. Purchaser is responsible for all shipping charges.
  • A 2.5 % surcharge will be added to any bow sale paid by credit card.
  • I comply to all sales tax laws. Don't ask me to be dishonest.

Methods of Payment

  • Full payment is due at time of sale. Payments can be made by cash, check or credit card (VISA, MASTERCARD, DISCOVER AMERICAN EXPRESS),  PayPal  and Wire Bank transfer.

Bad Checks

  • I charge a $25 processing fee for checks returned for insufficient funds.

Guarantees

  • All bows are sold in " as is" condition. I will make minor adjustments to the bow if needed at no charge to the purchaser for up to one year from date of purchase. Limited warranties are issued only with my certification. See Warranties.

Trial Periods

  • Bows are available for trial for a period of one week. Trial forms must be signed prior to loan. Customers are held fully responsible for the bows until their return.
  • I ship bows on approval rarely and only at my discretion.Trial forms must be signed prior to shipment. Shipping charges are due in advance and are refundable upon purchase.
  • Bows are not available for trial outside of the U.S.A.

Buy Backs, Trade-Ins & Trade-Ups

  • I buy back bows and take trade-ins fully at my discretion and only at current wholesale market rates.
  • I give full credit for a bow purchased from my shop toward the purchase of another bow from my shop provided the bow purchase was not from a consignment sale or going toward the purchase of a consignment sale. By accepting consignment sales, my ability to accept trade-ups is thereby limited.

Foreign Sales

  • All pricing is in U.S. dollars. Because of exchange rate fluctuations, please make all payments in U.S. dollars. Any exchange rate charges will be billed to the buyer. Any brokerage fees, taxes and duties will be the responsibility of the buyer. On the return of merchandise from a foreign country, including Canada, I will not be responsible for any fees which may be incurred regardless of the reason for return.

Privacy Issues

  • All information that I receive from you is held in confidence, and is not released to anyone outside my business, except as directed by you, or as required by law. In order to guard your nonpublic personal information, I maintain physical, electronic, and procedural safeguards that comply with professional standards.

Comments

  • Comments, suggestions, likes or dislikes of my services and products or anything else you can think of are appreciated and are taken seriously.

 

Copyright (c) 2008-2015 Donald M. Cohen, LLC. All rights reserved.