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POLICIES

 

 

COMMISSIONS

At this time I am no longer accepting commissions. I am currently working from a wait list. I contact those on my list when I have made a bow that matches their criteria.

BOWS ON APPROVAL

Bows can be acquired for a trial period of 10 days. During this period there is no obligation to buy. If no purchase ensues then the bows must be back in my possession no later than the second working day following this period. If the bows are not returned by then they will be considered sold and the full listed value will be charged to your account.

I will require security information from you in the form of credit card number, permanent address where you live, home and work numbers and an e-mail address. I will also need your signature on a Loan Approval Agreement prior to shipping.

I only send bows on approval to people that are known to the musical community and only at my discretion. I do not ship to college dorms, P.O. Boxes or outside of the continental United States, nor do I ship bows during the holiday season in December or during the hottest weeks of the summer.

Bows are shipped exclusive by FedEx. The 10 day trial period begins upon your receipt. Return shipments can be made by either by FedEx or UPS. Do not use the US Postal System.

These conditions are understood to be accepted by you when placing your request for a trial period.

SHIPPING CHARGES

There is a nominal up-front shipping charge for each trail shipment. If you decide to purchase a bow the shipping fee will be deducted from the final sales price. The cost of return shipping and insurance is your responsibility.

INSURANCE

It is important to remember that you assume full responsibility for the condition of the bows while they are in your possession and until the moment they are returned to my company. If the bows are returned damaged for any reason whatsoever you agree to pay for the cost of repairs including depreciation in value.

It is wise to check with your insurance carrier to see if they provide coverage for instruments sent to you on approval. Your loan agreement is proof of value. It is also highly suggested that you purchase insurance coverage while the bows are in return shipment.

FOREIGN SALES

Because of exchange rate fluctuations, please make all payments in U.S. dollars. Any exchange rate charges will be billed to the buyer. Any brokerage fees, taxes and duties will be the responsibility of the buyer. On the return of merchandise from a foreign country, including Canada, I will not be responsible for any fees which may be incurred regardless of the reason for return.

PAYMENTS

Payment can be made by cash, check, bank-to-bank transfer, credit cards or combinations thereof. I charge a 2.5% surcharge for the use of credit cards. I charge a $25 processing fee for checks returned for insufficient funds.

TAXES

A 6 % sales tax will be added to bows purchased in or shipped to any Virginia address. Purchasers entitled to sales tax exemptions must file applicable forms with my business prior to sale. I comply with all sales tax laws. Please don't ask me to be dishonest.

PRIVACY

All information that I receive from you is held in confidence, and is not released to anyone outside my business, except as directed by you, or as required by law. In order to guard your nonpublic personal information, I maintain physical, electronic, and procedural safeguards that comply with professional standards.

 

Copyright (c) 2008-2025 Donald M. Cohen, LLC. All rights reserved.